An AI receptionist built for electricians.
Vocarra answers every call: emergency power outages, panel upgrades, commercial service requests, and routine residential work, all with full knowledge of your price book, your licensed techs, and your dispatch rules. Your front office, running 24/7.
What's actually breaking inside a busy electrical shop.
Electrical calls mix life safety emergencies with six figure commercial projects. Your intake has to sort the two in seconds.
Half the house is dark at 9pm.
A panel is tripping, an outlet is smoking, or lights are flickering across the house: these aren't problems that wait for Monday. The AI recognizes genuine safety emergencies, pages your on-call tech, and walks the caller through basic safety steps while the truck is en route.
Tire kickers eat up your estimators.
Homeowners calling about a ceiling fan install, a light switch, or a panel upgrade all ask for 'a quote.' Your estimator's time is your most expensive resource. The AI qualifies leads on the call: scope, timeline, budget range, and books real site visits, not pricing fishing expeditions.
Commercial service contracts don't look like residential.
A facilities manager at a 200,000 square foot warehouse with a blown transformer needs a different intake than a homeowner who wants recessed lighting in a bedroom. The AI identifies commercial accounts and routes them to the right dispatcher with the right SLA.
Permits, inspections, and rework calls.
Customers call about passing inspection dates, permit follow ups, and punch list questions on jobs that closed last month. Your techs don't need to field those in the field. The AI pulls job context from your CRM and answers the question or books a callback.
Electrical-specific from day one.
Every feature was shaped by electrical contractors running $5M+ businesses; not by adapting a horizontal AI assistant.
Knows your price book.
Service call fees, panel swaps, EV charger installs, whole home surge protection, recessed lighting packages: we load your actual pricing so the AI can quote ranges and set expectations before anyone rolls a truck.
Triages safety emergencies correctly.
Sparking outlets, smoke, burning smells, partial power loss: the AI knows what constitutes a life safety situation and escalates accordingly. It also knows what's 'annoying but not urgent' and schedules it for the next business day.
Qualifies estimate calls before they reach your team.
Scope, timeline, property type, and whether the caller is the decision maker: the AI captures it all and hands your estimator a qualified lead sheet, not a cold phone call.
Syncs with ServiceTitan, Housecall Pro, and the tools you run.
Jobs booked by the AI drop into your existing dispatch board with customer, address, job type, and notes attached. No double entry, no rekeying, no lost tickets.
Trade-specific intake
Price book aware
24/7 emergency triage
Questions electrical owners actually ask.
Straight answers. Don't see yours? Call us.
You define the rules during setup: specific phrases, symptoms, and scenarios that count as emergencies (sparking, smoke, partial power loss, panel issues, commercial downtime). The AI follows those rules exactly and pages the on call tech only when it should. Everything else gets scheduled normally.
Stop losing electrical jobs to a full voicemail box.
Book a working session. We'll show you exactly how we'd handle your next panel emergency.