An AI receptionist built for plumbing companies.
Vocarra answers every call: 2am emergencies, Monday morning rushes, commercial property managers, routine drain cleanings, all with full knowledge of your price book, your techs, and your dispatch rules. Your front office, running 24/7.
What's actually breaking inside a busy plumbing shop.
The office bottleneck isn't a personality problem; it's a volume problem. Here's where it shows up.
Emergency calls at 2am.
Burst pipe on a Sunday night. Your on-call tech is asleep, your office is closed, and the customer is calling the next name on Google. An AI that actually understands plumbing emergencies routes the call, pages the right tech, and locks in the job before the caller hangs up.
Seasonal demand spikes.
Winter freezes, summer storms, spring sewer backups: your call volume triples overnight and your office staff can't keep up. Missed calls during a spike are the most expensive calls you'll ever lose. AI scales to every call at once, no hold times, no voicemail.
Multiple crews, multiple job sites.
Dispatching four trucks across a metro area while the phone keeps ringing is a full-time job on its own. The AI knows who's on which job, who's closest to the new call, and who's qualified for the work, and routes accordingly.
Commercial vs. residential routing.
A property manager calling about a 40-unit building shouldn't get the same intake script as a homeowner with a clogged sink. The AI identifies commercial accounts, applies the right pricing and SLAs, and flags the call for your commercial dispatcher.
Plumbing-specific from day one.
Every feature below was designed by talking to plumbing operators running $5M+ businesses, not by adapting a generic AI assistant.
Knows your price book.
Drain cleanings, water heater swaps, repipes, sewer camera inspections, trip charges: we load your actual pricing into the AI so it can quote ranges on the call and set clear expectations before a tech ever rolls out.
Understands plumbing terminology.
Callers don't say 'tankless water heater, 199k BTU, propane.' They say 'the hot water thing in the garage is leaking.' The AI translates between how homeowners describe problems and how your techs diagnose them, so nothing gets lost in intake.
Routes emergencies differently from routine work.
Active flooding, no hot water in a commercial kitchen, sewer backing up into a finished basement: the AI triages for urgency the same way your best dispatcher would, pages your on-call tech, and confirms dispatch with the caller in real time.
Syncs with ServiceTitan and Housecall Pro.
Jobs booked by the AI drop straight into your existing dispatch board with the right customer, address, job type, and notes. No double entry, no lost tickets, no rekeying from a message slip.
Trade-specific intake
Price book aware
24/7 emergency triage
Questions plumbing owners actually ask.
Straight answers. Don't see yours? Call us.
It books jobs. The AI knows your service area, your calendar, your pricing ranges, and your dispatch rules, so when a homeowner calls about a water heater replacement, it confirms the issue, quotes a range, checks tech availability, and schedules the appointment. A message service takes a name and number. We put real work on your board.
Stop losing plumbing jobs to a full voicemail box.
Book a working session. We'll show you exactly how we'd handle your next emergency call.